POLÍTICAS DE ENVÍO
We ship WORLWIDE.
Orders are processed Monday through Friday, excluding holidays. All packages are shipped via ESTAFETA or FEDEX. Orders are processed upon payment verification. Once an order is verified you will receive an email containing shipment details, your tracking number and confirming that your order has been dispatched. We will contact you via email if there are any issues with your order.
Local 1 Business Day Shipping (Boca del Río and Puerto de Veracruz) 75 MXN
Shipping method via FEDEX and costs:
Standard Domestic 3-5 Business Day Shipping 150 MXN
National Next Day 1-2 Business Day Shipping 300 MXN
Paid orders will be processed within 72 hours (business days) after confirming the payment and according to the order number. Please take it into account to track your orders.
Shipping method via INTERNATIONAL FEDEX and costs:
International Fedex 3-4 Business Day Shipping 39 USD
In case of an order greater than two pieces the cost changes. With your zip code depending on the number of pieces and weight, it is quoted at the moment with our Arte a Mano Team on our Whatsapp line +52 1 2294221045 or via email email@example.com
Shipments that are refused by the recipient will result in the customer incurring re-routing fees. In the event that a shipment is refused by the recipient, it is the customer's responsibility to contact us to notify us of the situation.
CUSTOMS AND DUTIES.
International customers will be responsible for paying customs & duties within their country. For further information, we recommend contacting your local customs office.
Please note that since transaction processing is done in the US your bank may apply international transaction fees.
- Some zip codes are not available for national next day service.
- In case of choosing free shipping, the guide sent will be standard domestic.
- In case of bad weather, delivery times tend to be delayed.
- Orders received before 2:00 pm (GMT-5) will be processed the same day, and orders received after this time will be processed the next business day.